Leadership Staff Guidelines

Members of the [RS] Leadership Team represent [RS] Rogue Soldiers Clan and are expected to contribute to the community, treat members fairly, fulfill their assigned responsibilities, and conduct themselves responsibly.

Holding a leadership position is a privilege, not a permanent entitlement. Leadership access and roles may be removed when a staff member no longer meets the standards expected of the position.

Activity & Contribution Requirements

There is currently no fixed hourly, message-based, or voice-activity quota for Leadership Staff.

However, staff members are expected to remain reasonably active, engaged, and involved with the community and with the responsibilities assigned to their role.

Prolonged inactivity, repeated failure to contribute, or consistently ignoring leadership responsibilities may result in removal from the Leadership Team.

When possible, staff members should notify Leadership before an extended absence. Providing notice helps Leadership plan around the absence, but it does not guarantee that a position will be held indefinitely.

Senior Admin Requirements

Senior Admins must meet all three of the following requirements:

• Donate a minimum of $5 per month to support community operations.
• Boost the [RS] Discord server.
• Actively participate in Discord voice and text channels.

Admin Requirements

Admins must meet at least two of the following requirements:

• Donate a minimum of $5 per month.
• Boost the [RS] Discord server.
• Actively participate in Discord voice and text channels.

Moderator Requirements

Moderators must meet at least one of the following requirements:

• Donate a minimum of $5 per month.
• Boost the [RS] Discord server.
• Actively participate in Discord voice and text channels.

Donations and Discord boosts do not excuse inactivity, misconduct, abuse of authority, or failure to perform leadership responsibilities.

Conduct & Member Treatment

Leadership Staff must treat members, guests, applicants, and other staff members with reasonable respect and professionalism.

Friendly joking and lighthearted trolling may be acceptable when it is clear that everyone involved is comfortable with it.

If someone asks for the behavior to stop, it must stop.

A staff member who continues trolling, provoking, harassing, or targeting someone after being clearly asked to stop may be removed from Leadership when credible evidence confirms both the behavior and the refusal to stop.

Prohibited Staff Conduct

Leadership Staff must not:

• Use their position to intimidate, threaten, embarrass, or retaliate against another person.
• Abuse permissions, moderation tools, private information, administrative access, or staff-only systems.
• Publicly argue with members when the matter should reasonably be handled privately.
• Encourage rule violations or ignore violations because the person involved is a friend.
• Present personal opinions as official decisions made by [RS] Rogue Soldiers Clan.
• Use staff access or authority to gain an unfair personal advantage within the community.

Disagreements should be handled calmly and professionally.

A staff member who cannot remain objective in a situation should step away and allow another authorized staff member to handle it.

Leadership Responsibilities

Leadership Staff are expected to:

• Enforce community rules consistently and fairly.
• Assist members or direct them to the appropriate person or team.
• Review relevant staff channels and remain informed about important community changes.
• Document significant moderation actions when required.
• Follow established procedures for warnings, removals, appeals, applications, tickets, and other staff matters.
• Escalate situations they are not authorized, qualified, or prepared to handle.
• Avoid making promises or announcing decisions before they have been approved.
• Cooperate with other Leadership Teams when an issue crosses multiple areas of responsibility.

Staff members are not expected to be available at all times.

However, repeatedly ignoring assigned responsibilities while remaining actively involved elsewhere in the community may be treated as a failure to perform the role.

Confidentiality & Internal Information

Information shared in staff-only areas must remain confidential unless Leadership has authorized its release.

Confidential information may include:

• Reports, tickets, appeals, applications, and complaints.
• Staff discussions, votes, investigations, and disciplinary decisions.
• Personal or identifying information.
• Internal documents, tools, procedures, administrative records, and staff-only resources.
• Information obtained through elevated permissions or administrative systems.

Confidential information must not be shared with friends, regular members, former staff members, or anyone else who is not authorized to receive it.

Staff members should also avoid discussing confidential matters in public voice channels, public text channels, livestreams, or other places where unauthorized people may be able to see or hear the information.

Tags & Community Representation

All Leadership Staff are required to equip the [RS] Discord server tag for community visibility and recruitment exposure.

Leadership Staff must also use the [RS] tag in applicable games that support clan tags or similar identifiers.

When representing [RS], Leadership Staff are expected to avoid conduct that could reasonably damage the community's reputation.

Staff members should remember that their behavior may be associated with [RS] even when they are not actively performing a moderation or administrative task.

Authority & Staff Discretion

Leadership roles may provide access to moderation tools, administrative permissions, private information, or decision-making authority.

That authority should only be used for legitimate community purposes.

Staff discretion does not mean acting without accountability. Decisions should remain consistent with [RS] rules, policies, documented procedures, and the responsibilities of the staff member's role.

When an issue is unclear or falls outside a staff member's normal authority, it should be escalated rather than improvised.

Conflicts of Interest

Staff members should avoid making disciplinary or administrative decisions when a personal relationship, ongoing disagreement, or other conflict could reasonably affect their objectivity.

When a meaningful conflict exists, another qualified Leadership member should review or handle the matter whenever practical.

Friendship, seniority, donor status, clan membership, or staff rank should not shield anyone from legitimate enforcement.

Accountability & Removal

These guidelines establish minimum expectations for Leadership Staff. Additional responsibilities may apply based on rank, assigned teams, permissions, access, or current community needs.

Minor concerns may be addressed through:

• Discussion.
• Coaching or guidance.
• A warning.
• Clarification of expectations.
• Temporary adjustment of responsibilities.

More serious issues may justify immediate removal from a Leadership position.

Examples include:

• Abuse of authority.
• Serious misconduct.
• Confidentiality violations.
• Harassment or retaliation.
• Deliberate misuse of staff tools or permissions.
• Refusal to stop inappropriate behavior.
• Serious dishonesty involving a staff matter.
• Conduct that places the community, its members, or its services at meaningful risk.

Leadership may also remove a staff member who is persistently inactive, disruptive, unreliable, unwilling to follow established procedures, repeatedly neglectful of assigned responsibilities, or no longer considered suitable for a leadership position.

Leadership Positions Are Not Guaranteed

A staff rank does not create a permanent right to retain that position.

Community needs, staffing requirements, reliability, conduct, activity, performance, and trust may all be considered when determining whether someone should continue serving in Leadership.

Removal from Leadership does not automatically mean removal from the clan or community unless the underlying conduct independently warrants further action.

Final Standard

Leadership Staff should contribute to the community, exercise authority responsibly, protect confidential information, treat people fairly, and remain accountable for their actions.

Lead by example. Use authority responsibly. Stay involved. Protect the community and treat people fairly.